Ordering & Payment
Q1. How do I place an order?
Simply browse our website, note the product names/IDs you wish to purchase, and send the list to us via WhatsApp i.e. +91 9999078022. We’ll confirm availability, share the total amount, and guide you through payment.
Q2. What payment methods do you accept?
We accept payments via UPI, QR code, or mobile number-linked UPI IDs. After payment, share the screenshot on WhatsApp for instant confirmation! It’s quick and easy!
Q3. Is my payment information safe?
Absolutely! We do not store any financial data. All transactions are processed securely through UPI platforms. Your information is always safe with us.
Q4. How safe is it to place an order with Indian Papad Group?
Your order is in safe hands! We offer zero-risk returns, transparent processes, and secure payments. Plus, our direct sourcing ensures you get the best quality products at the best prices.
Delivery & Shipping
Q5. Where do you deliver, and how long does it take?
Noida Customers: We deliver within 48 hours for free in selected areas.
Other Indian Cities: Orders are shipped within 2 days, with an expected delivery time of 3-4 days.
Global Delivery: We’re excited to announce that global delivery will be available soon! Stay tuned for updates.
Q6. What are the shipping charges?
Noida (Selected Areas): Free!
Other Areas: Shipping charges may apply and will be communicated to you before payment. No surprises!
Q7. Can I track my order?
Yes! We’ll share a tracking information via WhatsApp once your order is dispatched. You can keep an eye on its journey to you.
Q8. What if my delivery is delayed?
Rare, but if delays occur due to logistics, we’ll proactively update you and offer a discount on your next order!
Quality & Returns
Q9. What if the product is damaged or not as described?
We strive to provide the best quality products. If you’re not satisfied with your order, you can return it on the spot or keep it for your use as per our agreement. You will be offered an instant replacement or full refund. Your happiness is our priority!
Q10. How do you ensure product quality?
We source directly from trusted suppliers and manufacturers. All items are hygienically packed, with expiry dates clearly labeled.
Global Orders & Future Plans
Q11. Do you ship globally?
We’re currently finalizing our international delivery options and will launch global shipping soon. Follow us on WhatsApp for the latest updates!
Q12. Can I request a product not listed on your website?
Absolutely! If you have a specific product in mind, just let us know via WhatsApp. We’ll do our best to source it for you.
Miscellaneous
Q13. How do I contact customer support?
Reach us on WhatsApp at +91 9999078022 from 9 AM to 9 PM (IST). We reply your query at the earliest!
Q14. Are there discounts for bulk orders?
Yes! Share your requirements via WhatsApp, and we’ll offer exclusive bulk rates.
Why Trust on Indian Papad Group?
• Zero-Risk Returns: Instant replacements or refunds if you’re not satisfied.
• Direct Sourcing: Fresh, high-quality products delivered to your doorstep.
• Secure Payments: Safe and easy payment options.
• Transparent Process: No hidden charges, and we confirm all costs upfront.
• Customer-Focused: Quick support and personalized service.
Ready to Order?
👉 WhatsApp us at +91 9999078022 to start your delicious, hassle-free shopping journey!